Privacy Policy

At the Dumpling Factory we are committed to maintaining the Privacy and security of your personal information. We take protection of your privacy seriously, and we comply with the federal privacy legislation known as the Personal Information Protection and Electronics Documents Act (the “Act”) and the Canadian Standards Association’s National Standard Model Code for the Protection of Personal Information. This Privacy Policy details how the Dumpling Factory collects, uses and discloses personal information. Your provision of Personal Information (as defined below) to Dumpling Factory means that you agree that we may collect, use and disclose your Personal Information in accordance with this Privacy Policy. If you do not agree with these terms, please do not provide any Personal Information to Dumpling Factory. Unfortunately, certain services can only be offered if you provide Personal Information to us. Consequently, if you choose not to provide us with any required Personal Information, we may not be able to offer you those services. Dumpling Factory reserves the right to modify this Privacy Policy at any time without notice. We therefore recommend that you visit this site often to ensure that you are up to date on our latest Privacy Policy.

What is personal information?

“Personal Information” means information about an identifiable individual (such as a name, address, telephone number and e-mail address, etc.). Information such as the name, title or business address or telephone number of an employee of an organization is not considered” Personal Information”.

Use of personal information

When you fill out a form or questionnaire on this website, we may ask for Personal Information. Any Personal Information that you provide to Dumpling Factory will be used for the purpose for which it was collected. We will always inform you why we are collecting the Personal Information and if you are not comfortable with that use, please do not provide us with your information. Your Personal Information may also be used to contact you regarding other products and services which may be of interest to you. You may opt out of such future contact, meaning you can ask us to no longer send you e-mails or direct mail. Every direct mail piece or e–mail that we send you will detail how you may opt out of being contacted. Dumpling Factory will delete Personal Information that is no longer required to perform the identified purposes. Sometimes the Dumpling Factory receives lists of contact information for individuals who we believe may be interested in our products and services. We only obtain these lists from organizations that promise us that they have express consent to share that Personal Information with third parties whose products and services may be of interest to those individuals. Again, if you receive correspondence from us and wish not to receive such correspondence in the future, the correspondence will detail how you may opt out of being contacted. Each individual Dumpling Factory which collects and uses Personal Information does so independently of any other Dumpling Factory. Personal Information is not shared between Dumpling Factory but may be shared between Dumpling Factory, in order to fulfill marketing and/or business compliance objectives. Dumpling Factory does not sell, trade, or otherwise provide to third parties any Personal Information it has obtained except as described in this Privacy Policy.

Sharing of personal information

Dumpling Factory may transfer Personal Information to organizations hired to perform services on our behalf. Personal Information will only be provided to organizations providing services to Dumpling Factory if they agree to use such information solely for the purposes of providing services to Dumpling Factory, under the instruction of Dumpling Factory and to act in a manner consistent with this Privacy Policy. We disclose only as much of the Personal Information as is required by these agents to perform the task they have been retained to perform. Please note that we will release Personal Information if in our opinion we are required to do so pursuant to law (including the Act), or by a search warrant, subpoena, court order or other legal process.

Dumpling Factory commitment to accuracy and data security

Dumpling Factory uses its best efforts to ensure that all Personal Information it retains is accurate, complete and up to date. Although Dumpling Factory does not collect sensitive information, we do have physical measures, organizational measures and technological measures in place to ensure protection of your Personal Information. Our security procedures are continually enhanced as new technology becomes available. Dumpling Factory assumes no liability for interception, alteration or misuse of information transmitted over the Internet.

Privacy of children

Dumpling Factory is committed to protecting the privacy of children. For children under the age of 13, please do not provide any Personal Information without the knowledge and permission of your parent or legal guardian. If we learn that you are under 13, we will not retain any of your Personal Information without the consent of your parents or legal guardian.

Collection of non-identifiable information

We collect additional demographic information which will never be connected to any Personal Information you may provide. We do this in an effort to provide the highest quality of services for our customers. This data is collected in aggregate to provide research information and trending models.

Who to contact

If you have any questions about this policy or. – Would like to see or correct the Personal Information you have sent to us – Ask that we delete your Personal Information from our records – Ask that we not send you mailings or contact you or – To report any violations of the Privacy Policy You are invited to contact us by mail at 3048 9th Street SE Calgary, AB T2G 3B9, by phone at 1–800–661–2123.
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